News

Afni employees' incredible generosity made the holidays brighter for countless c...

Afni employees' incredible generosity made the holidays brighter for countless children in our extended family. Discover how their kindness spread joy and magic in this heartwarming recap.

Let’s celebrate the inspiring journey of WINS in 2024! From empowering women a...

Let’s celebrate the inspiring journey of WINS in 2024! From empowering women and fostering meaningful community connections to unveiling exciting plans for 2025, discover how WINS continues to inspire positive change at Afni and the community.

At Afni, community involvement is at the heart of our core values. This fall, we...

At Afni, community involvement is at the heart of our core values. This fall, we proudly participated in several meaningful events, showcasing our commitment to making a positive impact in the Tucson area.

We’re excited to share that Judy Volk is rejoining Afni on September 3 as Vice...

We’re excited to share that Judy Volk is rejoining Afni on September 3 as Vice President of Client Services and Operations, Subrogation.

In today's customer-centric business environment, contact centers are crucial to...

In today's customer-centric business environment, contact centers are crucial touchpoints between companies and their customers. Ensuring high performance and efficiency is essential, and Afni leverages analytics and AI to drive behaviors that enhance the customer experience.

Our U.S. employees have boosted their careers and earned degrees, thanks to our ...

Our U.S. employees have boosted their careers and earned degrees, thanks to our empowering partnership with Indiana Tech! Offering scholarships, tuition reimbursement, and flexible online learning, we make education accessible for everyone. Read their inspiring stories here!

Afni marked a significant company milestone today with the opening of its newest...

Afni marked a significant company milestone today with the opening of its newest site in Laguna. It is currently the third office in the Philippines and the very first located outside of Metro Manila.

Rising Filipino pop group Alamat brought electrifying energy to the grand openin...

Rising Filipino pop group Alamat brought electrifying energy to the grand opening of Afni's newest site in Laguna, turning the event into a celebration of Filipino talent and the country's thriving business process outsourcing (BPO) industry.

Afni celebrated the opening of its first office in Mexico as part of its ongoing...

Afni celebrated the opening of its first office in Mexico as part of its ongoing global expansion strategy to better support clients and provide more job opportunities.

Exciting news! We’re thrilled to announce the well-deserved promotions of two ...

Exciting news! We’re thrilled to announce the well-deserved promotions of two incredible leaders who've helped shape our success: Mike Schwermin and Khalid Khursheed.

Afni unveiled a new floor at its Fairview office on Friday as it scales operatio...

Afni unveiled a new floor at its Fairview office on Friday as it scales operations in the Philippines.

Afni has announced the opening of its first office in Mexico, marking a signific...

Afni has announced the opening of its first office in Mexico, marking a significant milestone in its ongoing global expansion strategy. The new office in Monterrey is a testament to Afni's commitment to delivering exceptional customer experiences and further strengthening its presence in key markets.

On Saturday, April 22, we hosted our Annual ACE Awards Banquet at The Elements a...

On Saturday, April 22, we hosted our Annual ACE Awards Banquet at The Elements at Centris in Quezon City. The night was a smashing success – truly an evening of glitz, glamour, camaraderie, and celebration of our highest-achieving and longest-tenured employees.

We’re thrilled to announce the first generation of REACH program participants!...

We’re thrilled to announce the first generation of REACH program participants!

Helping members of the Afni family in need is a holiday tradition at Afni. This ...

Helping members of the Afni family in need is a holiday tradition at Afni. This year, our employees' generosity will help make the holidays a bit merrier for over 1,000 kids in our extended family. Simply amazing.

We officially opened our newest site in the Philippines with a Grand Launch even...

We officially opened our newest site in the Philippines with a Grand Launch event. Find out more about the site here.

Rex Schaeffer joins the Afni family as Vice President of Legal and Chief Complia...

Rex Schaeffer joins the Afni family as Vice President of Legal and Chief Compliance Officer.

Afni Philippines’ top performers were treated to a night of glam and rewards a...

Afni Philippines’ top performers were treated to a night of glam and rewards at the annual Afni Champion Employee (ACE) Recognition Night.

We’re delighted to announce the promotion of Kathy Poley to the position of Ch...

We’re delighted to announce the promotion of Kathy Poley to the position of Chief Operations Officer (COO). From her start on a call center floor to roles in client services and strategic planning, she’s proven to be a high performing leader who delivers results and build strong relationships.

We are excited to announce Brent Deterding has joined Afni as Chief Information ...

We are excited to announce Brent Deterding has joined Afni as Chief Information Security Officer (CISO). Deterding will supervise and be responsible for our information and data security strategy, practices, and policies in this role.