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• Care and Retention

  Your business is our business. We treat your business as our own. It's that enthusiasm for working with like-minded partners that inspires us to create customized solutions and new opportunities to reach your customers where they engage - be it through voice, chat, messaging, email, or soci...time.

• Blog - Celebrate the season with our 2024 holiday video!

  Holiday cheer is in the air at Afni! This year, employees from different departments across Mexico, the Philippines, and the United States came together to recite our special holiday poem, “‘Twas the Night Before Year End at Afni.” Experience the joy and creativity of our team as we ce...year!

• Blog - Right Start Methodology: Success From The Start

  Launch a new inbound consumer collections program with no interruption to service delivery or results.

• Contact Us

  Collections-related Inquiries Need to connect with our collections team about your account? Contact Us 866-352-0479 Toll Free recoveryteam@afni.com Afni, Inc. PO Box 3517, Bloomington, IL 61702 Manage your Account Online www.afnicollections.com Important Note Regarding Collection-...arty.

• Blog - Collaboration Drives Results

  In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss options for improving their insurance subrogation recoveries. Fifteen years and additional services later, the partnership is still going strong.

• Blog - Maximizing The Sales Chat Channel

  Drive top line revenue and strengthen the value of online experiences through chat.

• Blog - Afni visits Parroquia Santa Maria Goretti

  Afni helps to share warmth and compassion in Monterrey.

• Acquisition and Growth

  Take it a Step Further We understand the importance of nurturing relationships from the very beginning. Our sales strategies ensure that new customers feel well-informed, welcomed, and valued. By providing timely assistance, tips, and follow-ups on product features and other relevant topics...ness.

• Blog - Afni celebrated Family Day 2023 at Star City!

  Family Day 2023 was full of thrilling rides, delectable treats, spooky activities, costume contests, most importantly, quality time with loved ones!

• Blog - Happy Holidays from Afni

  The 2023 holiday music video is here! Prepare for some surprise moves, loads of holiday spirit, and a fun seasonal celebration sure to make you smile and laugh.