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• Blog - Collections with a friendly (inter)face

  Everyone agrees there are benefits to connecting with customers in their channel of choice. Consumer collections are no different. When Afni introduced live chat to a collection program, the results we saw were impressive.

• Care and Retention

  Your business is our business. We treat your business as our own. It's that enthusiasm for working with like-minded partners that inspires us to create customized solutions and new opportunities to reach your customers where they engage - be it through voice, chat, messaging, email, or soci...time.

• Blog - Security as a Business Enabler

  Afni CISO Brent Deterding is featured in Interface Magazine - Technology and FinTech explaining how to position security and cyber effectiveness as a critical business enabler.

• Blog - Better Begins Here!

  At Afni, we have your hand in every step of the way to becoming better—better for our clients and their customers.

• Blog - Clearing the Backlog

  Skillfully negotiate non-standard carrier-to-carrier subrogation files.

• Blog - Celebrate the season with our 2024 holiday video!

  Holiday cheer is in the air at Afni! This year, employees from different departments across Mexico, the Philippines, and the United States came together to recite our special holiday poem, “‘Twas the Night Before Year End at Afni.” Experience the joy and creativity of our team as we ce...year!

• Acquisition and Growth

  Take it a Step Further We understand the importance of nurturing relationships from the very beginning. Our sales strategies ensure that new customers feel well-informed, welcomed, and valued. By providing timely assistance, tips, and follow-ups on product features and other relevant topics...ness.

• Blog - Maximizing The Sales Chat Channel

  Drive top line revenue and strengthen the value of online experiences through chat.

• Blog - Highlights from the Philippine's ACE Awards

  Enjoy our highlight reel from the Philippine's annual Afni Champion Employee (ACE) awards ceremony, recognizing outstanding performance and contributions over the past year.

• Blog - Afni celebrated Family Day 2023 at Star City!

  Family Day 2023 was full of thrilling rides, delectable treats, spooky activities, costume contests, most importantly, quality time with loved ones!