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• Blog - Happy Holidays from Afni

  The 2023 holiday music video is here! Prepare for some surprise moves, loads of holiday spirit, and a fun seasonal celebration sure to make you smile and laugh.

• Blog - Right Start Methodology: Success From The Start

  Launch a new inbound consumer collections program with no interruption to service delivery or results.

• Care and Retention

  Your business is our business. We treat your business as our own. It's that enthusiasm for working with like-minded partners that inspires us to create customized solutions and new opportunities to reach your customers where they engage - be it through voice, chat, messaging, email, or soci...time.

• Blog - Snowflake Tree makes holiday wishes come true!

  Helping members of the Afni family in need is a holiday tradition at Afni. This year, our employees' generosity will help make the holidays a bit merrier for over 1,000 kids in our extended family. Simply amazing.

• Blog - Simulated Learning Approach

  Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.

• Blog - Subrogation Solutions That Perform

  The pivot of the business process outsourcing (BPO) industry to a remote workforce introduced many potential security risks. Applying lessons learned from years of experience deploying work-from-home solutions, Afni put the right people, tools, and processes in place to safeguard our client ...mers.

• Contact Us

  Collections-related Inquiries Need to connect with our collections team about your account? Contact Us 866-352-0479 Toll Free recoveryteam@afni.com Afni, Inc. PO Box 3517, Bloomington, IL 61702 Manage your Account Online www.afnicollections.com Important Note Regarding Collection-...arty.

• Blog - Arbitrations That Pay

  A top 10 P&C Auto Insurance carrier was experiencing a backlog of arbitrations, but they were hesitant to outsource the work from their internal team. When they decided to give it a try, Afni proved they made the right decision in bringing their work to the experts. They got expert results.

• Acquisition and Growth

  Take it a Step Further We understand the importance of nurturing relationships from the very beginning. Our sales strategies ensure that new customers feel well-informed, welcomed, and valued. By providing timely assistance, tips, and follow-ups on product features and other relevant topics...ness.

• Blog - Together, we grow!

  We’ve opened the doors to our new site at SM City Fairview!