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• Collections

  Our approach prioritizes the protection of your brand equity. We recognize the importance of maintaining positive relationships with your customers, even during the collections process. Our CAREfirst philosophies combine traditional customer care strategies with our collections expertise to ...ACA).

• Blog - Simulated Learning Approach

  Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.

• Blog - Snowflake Tree makes holiday wishes come true!

  Helping members of the Afni family in need is a holiday tradition at Afni. This year, our employees' generosity will help make the holidays a bit merrier for over 1,000 kids in our extended family. Simply amazing.

• Blog - Subrogation Solutions That Perform

  The pivot of the business process outsourcing (BPO) industry to a remote workforce introduced many potential security risks. Applying lessons learned from years of experience deploying work-from-home solutions, Afni put the right people, tools, and processes in place to safeguard our client ...mers.

• Blog - Collaboration Drives Results

  In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss options for improving their insurance subrogation recoveries. Fifteen years and additional services later, the partnership is still going strong.

• Blog - Enhanced Sales Training

  Connect the five steps of sales to drive stronger, lasting performance.

• Blog - Southeast Tucson steps up for MS Walk!

  We walked for MS (Multiple Sclerosis)! Our Southeast Tucson team joined hundreds at Reid Park to support the annual MS Walk.

• Blog - Right Start Methodology: Success From The Start

  Launch a new inbound consumer collections program with no interruption to service delivery or results.

• Blog - Afni visits Parroquia Santa Maria Goretti

  Afni helps to share warmth and compassion in Monterrey.

• Contact Us

  Collections-related Inquiries Need to connect with our collections team about your account? Contact Us 866-352-0479 Toll Free recoveryteam@afni.com Afni, Inc. PO Box 3517, Bloomington, IL 61702 Manage your Account Online www.afnicollections.com Important Note Regarding Collection-...arty.