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• Environmental Responsibility Policy

  Promotion of Sustainable Consumption Policy Communicate to employees periodically about Electronic Recycle and Employee Shred days. Partner with vendors to offer a toner and battery disposal/recycling program to Illinois locations. Default print settings default Multi-Functional Devices...lace.

• Blog - Afni visits Parroquia Santa Maria Goretti

  Afni helps to share warmth and compassion in Monterrey.

• Blog - Simulated Learning Approach

  Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.

• Blog - Clearing the Backlog

  Skillfully negotiate non-standard carrier-to-carrier subrogation files.

• Blog - Collections with a friendly (inter)face

  Everyone agrees there are benefits to connecting with customers in their channel of choice. Consumer collections are no different. When Afni introduced live chat to a collection program, the results we saw were impressive.

• Blog - Enhanced Sales Training

  Connect the five steps of sales to drive stronger, lasting performance.

• Monterrey

  You’re more than a job title and a scheduled work week. We get it. Come be part of the Afni family and fuel your passion for work and life. We are a U.S.-based global contact center company with more than 85 years of experience. Our clients are among the world’s best companies a...y Now

• Blog - Celebrate the season with our 2024 holiday video!

  Holiday cheer is in the air at Afni! This year, employees from different departments across Mexico, the Philippines, and the United States came together to recite our special holiday poem, “‘Twas the Night Before Year End at Afni.” Experience the joy and creativity of our team as we ce...year!

• Blog - Snowflake Tree 2024: A season of giving and joy!

  Afni employees' incredible generosity made the holidays brighter for countless children in our extended family. Discover how their kindness spread joy and magic in this heartwarming recap.

• Blog - Collaboration Drives Results

  In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss options for improving their insurance subrogation recoveries. Fifteen years and additional services later, the partnership is still going strong.