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• Blog - Arbitrations That Pay

  A top 10 P&C Auto Insurance carrier was experiencing a backlog of arbitrations, but they were hesitant to outsource the work from their internal team. When they decided to give it a try, Afni proved they made the right decision in bringing their work to the experts. They got expert results.

• Blog - Southeast Tucson steps up for MS Walk!

  We walked for MS (Multiple Sclerosis)! Our Southeast Tucson team joined hundreds at Reid Park to support the annual MS Walk.

• Blog - Collaboration Drives Results

  In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss options for improving their insurance subrogation recoveries. Fifteen years and additional services later, the partnership is still going strong.

• Blog - Simulated Learning Approach

  Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.

• Blog - Snowflake Tree makes holiday wishes come true!

  Helping members of the Afni family in need is a holiday tradition at Afni. This year, our employees' generosity will help make the holidays a bit merrier for over 1,000 kids in our extended family. Simply amazing.

• Blog - Subrogation Solutions That Perform

  The pivot of the business process outsourcing (BPO) industry to a remote workforce introduced many potential security risks. Applying lessons learned from years of experience deploying work-from-home solutions, Afni put the right people, tools, and processes in place to safeguard our client ...mers.

• Blog - Enhanced Sales Training

  Connect the five steps of sales to drive stronger, lasting performance.

• Blog - Right Start Methodology: Success From The Start

  Launch a new inbound consumer collections program with no interruption to service delivery or results.

• Blog - Afni visits Parroquia Santa Maria Goretti

  Afni helps to share warmth and compassion in Monterrey.

• Care and Retention

  Your business is our business. We treat your business as our own. It's that enthusiasm for working with like-minded partners that inspires us to create customized solutions and new opportunities to reach your customers where they engage - be it through voice, chat, messaging, email, or soci...time.