Search

• Blog - Honoring the remarkable achievements of our first-

  We’re thrilled to announce the first generation of REACH program participants!

• Monterrey

  You’re more than a job title and a scheduled work week. We get it. Come be part of the Afni family and fuel your passion for work and life. We are a U.S.-based global contact center company with more than 85 years of experience. Our clients are among the world’s best companies a...y Now

• Blog - Celebrate the season with our 2024 holiday video!

  Holiday cheer is in the air at Afni! This year, employees from different departments across Mexico, the Philippines, and the United States came together to recite our special holiday poem, “‘Twas the Night Before Year End at Afni.” Experience the joy and creativity of our team as we ce...year!

• Blog - Snowflake Tree makes holiday wishes come true!

  Helping members of the Afni family in need is a holiday tradition at Afni. This year, our employees' generosity will help make the holidays a bit merrier for over 1,000 kids in our extended family. Simply amazing.

• Blog - Maximizing The Sales Chat Channel

  Drive top line revenue and strengthen the value of online experiences through chat.

• Blog - Simulated Learning Approach

  Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.

• Blog - Better Begins Here!

  At Afni, we have your hand in every step of the way to becoming better—better for our clients and their customers.

• Blog - Collaboration Drives Results

  In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss options for improving their insurance subrogation recoveries. Fifteen years and additional services later, the partnership is still going strong.

• Blog - Clearing the Backlog

  Skillfully negotiate non-standard carrier-to-carrier subrogation files.

• Blog - Collections with a friendly (inter)face

  Everyone agrees there are benefits to connecting with customers in their channel of choice. Consumer collections are no different. When Afni introduced live chat to a collection program, the results we saw were impressive.