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• Blog - Honoring the remarkable achievements of our first-

  We’re thrilled to announce the first generation of REACH program participants!

• Blog - Afni joins 2025 SANDS Walk for Down Syndrome

  Our Tucson team continues its tradition of supporting the SANDS Walk to spread awareness of Down syndrome. This year, we joined hands with families and advocates to help create a world where everyone feels valued and supported. It was a celebration of inclusion, awareness, and community spirit.

• Blog - Snowflake Tree makes holiday wishes come true!

  Helping members of the Afni family in need is a holiday tradition at Afni. This year, our employees' generosity will help make the holidays a bit merrier for over 1,000 kids in our extended family. Simply amazing.

• Blog - Utilizing Analytics and AI in Performance Manageme

  In today's customer-centric business environment, contact centers are crucial touchpoints between companies and their customers. Ensuring high performance and efficiency is essential, and Afni leverages analytics and AI to drive behaviors that enhance the customer experience.

• Blog - Afni Mexico celebrates 2 years!

  Our Afni Mexico team recently hit a major milestone: two years of incredible growth!

• Blog - Sarah Powell Joins NASP Board of Directors

  Afni is proud to celebrate Sarah Powell, Vice President of Sales, on her appointment to the National Association of Subrogation Professionals (NASP) Board of Directors. Sarah’s selection reflects not only her personal expertise but also Afni’s growing leadership and influence within the ...stry.

• Blog - Afni promotes Kathy Poley to COO

  We’re delighted to announce the promotion of Kathy Poley to the position of Chief Operations Officer (COO). From her start on a call center floor to roles in client services and strategic planning, she’s proven to be a high performing leader who delivers results and build strong relationships.

• Collections

  Our approach prioritizes the protection of your brand equity. We recognize the importance of maintaining positive relationships with your customers, even during the collections process. Our CAREfirst philosophies combine traditional customer care strategies with our collections expertise to ...ACA).

• Blog - Introducing our new CISO

  We are excited to announce Brent Deterding has joined Afni as Chief Information Security Officer (CISO). Deterding will supervise and be responsible for our information and data security strategy, practices, and policies in this role.

• Blog - Clearing the Backlog

  Skillfully negotiate non-standard carrier-to-carrier subrogation files.