Search

• Blog - Afni promotes Kathy Poley to COO

  We’re delighted to announce the promotion of Kathy Poley to the position of Chief Operations Officer (COO). From her start on a call center floor to roles in client services and strategic planning, she’s proven to be a high performing leader who delivers results and build strong relationships.

• Blog - Introducing Rex Schaeffer, VP of Legal and Chief C

  Rex Schaeffer joins the Afni family as Vice President of Legal and Chief Compliance Officer.

• Blog - Introducing our new CISO

  We are excited to announce Brent Deterding has joined Afni as Chief Information Security Officer (CISO). Deterding will supervise and be responsible for our information and data security strategy, practices, and policies in this role.

• Blog - Honoring the remarkable achievements of our first-

  We’re thrilled to announce the first generation of REACH program participants!

• Environmental Responsibility Policy

  Promotion of Sustainable Consumption Policy Communicate to employees periodically about Electronic Recycle and Employee Shred days. Partner with vendors to offer a toner and battery disposal/recycling program to Illinois locations. Default print settings default Multi-Functional Devices...lace.

• Blog - Afni proudly opens our newest site in the Philippi

  We officially opened our newest site in the Philippines with a Grand Launch event. Find out more about the site here.

• Collections

  Our approach prioritizes the protection of your brand equity. We recognize the importance of maintaining positive relationships with your customers, even during the collections process. Our CAREfirst philosophies combine traditional customer care strategies with our collections expertise to ...ACA).

• Monterrey

  You’re more than a job title and a scheduled work week. We get it. Come be part of the Afni family and fuel your passion for work and life. We are a U.S.-based global contact center company with more than 85 years of experience. Our clients are among the world’s best companies a...y Now

• Blog - Arbitrations That Pay

  A top 10 P&C Auto Insurance carrier was experiencing a backlog of arbitrations, but they were hesitant to outsource the work from their internal team. When they decided to give it a try, Afni proved they made the right decision in bringing their work to the experts. They got expert results.

• Blog - Right Start Methodology: Success From The Start

  Launch a new inbound consumer collections program with no interruption to service delivery or results.