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• Blog - Introducing Rex Schaeffer, VP of Legal and Chief C

  Rex Schaeffer joins the Afni family as Vice President of Legal and Chief Compliance Officer.

• Blog - Introducing our new CISO

  We are excited to announce Brent Deterding has joined Afni as Chief Information Security Officer (CISO). Deterding will supervise and be responsible for our information and data security strategy, practices, and policies in this role.

• Blog - Afni visits Parroquia Santa Maria Goretti

  Afni helps to share warmth and compassion in Monterrey.

• Blog - Better Begins Here!

  At Afni, we have your hand in every step of the way to becoming better—better for our clients and their customers.

• Environmental Responsibility Policy

  Promotion of Sustainable Consumption Policy Communicate to employees periodically about Electronic Recycle and Employee Shred days. Partner with vendors to offer a toner and battery disposal/recycling program to Illinois locations. Default print settings default Multi-Functional Devices...lace.

• Blog - Subrogation Solutions That Perform

  The pivot of the business process outsourcing (BPO) industry to a remote workforce introduced many potential security risks. Applying lessons learned from years of experience deploying work-from-home solutions, Afni put the right people, tools, and processes in place to safeguard our client ...mers.

• Care and Retention

  Your business is our business. We treat your business as our own. It's that enthusiasm for working with like-minded partners that inspires us to create customized solutions and new opportunities to reach your customers where they engage - be it through voice, chat, messaging, email, or soci...time.

• Blog - Collaboration Drives Results

  In 2005, leaders from a Top 10 P&C insurance company met with Afni to discuss options for improving their insurance subrogation recoveries. Fifteen years and additional services later, the partnership is still going strong.

• Blog - Enhanced Sales Training

  Connect the five steps of sales to drive stronger, lasting performance.

• Blog - Simulated Learning Approach

  Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.