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• Privacy Policy

  Effective Date: December 12, 2025 Afni, Inc. (“Afni,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data, and outlines privacy rights you ...-2364

• Blog - Afni Recognized for Helping Shape the Future of AI

  Afni and its employees are gaining national recognition for leading the way in agentic automation and AI innovation. Two recent events have spotlighted how Afni’s people and technology are influencing the future of intelligent automation – from the global stage of Microsoft’s Power Pla...ncil.

• Blog - Mission accomplished: Customer Service Week 2025 h

  Three countries, one mission: celebrate service with energy, heart, and a whole lot of fun. Our team went all in during Customer Service Week, turning every day into an adventure. Let’s rewind the highlights and relive the action!

• Blog - Utilizing Analytics and AI in Performance Manageme

  In today's customer-centric business environment, contact centers are crucial touchpoints between companies and their customers. Ensuring high performance and efficiency is essential, and Afni leverages analytics and AI to drive behaviors that enhance the customer experience.

• Blog - Making a difference in the Tucson Community

  At Afni, community involvement is at the heart of our core values. This fall, we proudly participated in several meaningful events, showcasing our commitment to making a positive impact in the Tucson area.

• Blog - Afni@Home Expands to Iowa and Wisconsin

  Afni continues to grow its footprint in the U.S., expanding its remote hiring opportunities to Iowa and Wisconsin. We’re excited to provide more Afni@Home opportunities for customer service professionals to join our team right from the convenience of where they live.

• Blog - Mike Schwermin and Khalid Khursheed earn promotion

  Exciting news! We’re thrilled to announce the well-deserved promotions of two incredible leaders who've helped shape our success: Mike Schwermin and Khalid Khursheed.

• Blog - Introducing Rex Schaeffer, VP of Legal and Chief C

  Rex Schaeffer joins the Afni family as Vice President of Legal and Chief Compliance Officer.

• Blog - Introducing our new CISO

  We are excited to announce Brent Deterding has joined Afni as Chief Information Security Officer (CISO). Deterding will supervise and be responsible for our information and data security strategy, practices, and policies in this role.

• Blog - Afni Mexico celebrates 2 years!

  Our Afni Mexico team recently hit a major milestone: two years of incredible growth!