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• Blog - Introducing Rex Schaeffer, VP of Legal and Chief C

  Rex Schaeffer joins the Afni family as Vice President of Legal and Chief Compliance Officer.

• Blog - Introducing our new CISO

  We are excited to announce Brent Deterding has joined Afni as Chief Information Security Officer (CISO). Deterding will supervise and be responsible for our information and data security strategy, practices, and policies in this role.

• Blog - Snowflake Tree makes holiday wishes come true!

  Helping members of the Afni family in need is a holiday tradition at Afni. This year, our employees' generosity will help make the holidays a bit merrier for over 1,000 kids in our extended family. Simply amazing.

• Environmental Responsibility Policy

  Promotion of Sustainable Consumption Policy Communicate to employees periodically about Electronic Recycle and Employee Shred days. Partner with vendors to offer a toner and battery disposal/recycling program to Illinois locations. Default print settings default Multi-Functional Devices...lace.

• Collections

  Our approach prioritizes the protection of your brand equity. We recognize the importance of maintaining positive relationships with your customers, even during the collections process. Our CAREfirst philosophies combine traditional customer care strategies with our collections expertise to ...ACA).

• Blog - Better Begins Here!

  At Afni, we have your hand in every step of the way to becoming better—better for our clients and their customers.

• Blog - Afni promotes Kathy Poley to COO

  We’re delighted to announce the promotion of Kathy Poley to the position of Chief Operations Officer (COO). From her start on a call center floor to roles in client services and strategic planning, she’s proven to be a high performing leader who delivers results and build strong relationships.

• Acquisition and Growth

  Take it a Step Further We understand the importance of nurturing relationships from the very beginning. Our sales strategies ensure that new customers feel well-informed, welcomed, and valued. By providing timely assistance, tips, and follow-ups on product features and other relevant topics...ness.

• Blog - Arbitrations That Pay

  A top 10 P&C Auto Insurance carrier was experiencing a backlog of arbitrations, but they were hesitant to outsource the work from their internal team. When they decided to give it a try, Afni proved they made the right decision in bringing their work to the experts. They got expert results.

• Blog - Simulated Learning Approach

  Reduce time to proficiency and allow learners to experience their first interactions without negatively impacting the experience.