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• Privacy Policy

    Use of the Site Afni authorizes you to view and download the information ("Materials") at this Web site ("Site") only for your personal, non-commercial use. This authorization is not a transfer of title in the Materials and copies of the Materials and is subject to the following res...ners.

• Blog - Utilizing Analytics and AI in Performance Manageme

  In today's customer-centric business environment, contact centers are crucial touchpoints between companies and their customers. Ensuring high performance and efficiency is essential, and Afni leverages analytics and AI to drive behaviors that enhance the customer experience.

• Blog - Snowflake Tree 2024: A season of giving and joy!

  Afni employees' incredible generosity made the holidays brighter for countless children in our extended family. Discover how their kindness spread joy and magic in this heartwarming recap.

• Blog - Making a difference in the Tucson Community

  At Afni, community involvement is at the heart of our core values. This fall, we proudly participated in several meaningful events, showcasing our commitment to making a positive impact in the Tucson area.

• Blog - Afni expands global footprint with new office in M

  Afni has announced the opening of its first office in Mexico, marking a significant milestone in its ongoing global expansion strategy. The new office in Monterrey is a testament to Afni's commitment to delivering exceptional customer experiences and further strengthening its presence in key...kets.

• Blog - Celebrating award-winning employees at the Annual

  On Saturday, April 22, we hosted our Annual ACE Awards Banquet at The Elements at Centris in Quezon City. The night was a smashing success – truly an evening of glitz, glamour, camaraderie, and celebration of our highest-achieving and longest-tenured employees.

• Blog - Joint Press Release: Afni expands Fairview site op

  Afni unveiled a new floor at its Fairview office on Friday as it scales operations in the Philippines.

• Monterrey

  You’re more than a job title and a scheduled work week. We get it. Come be part of the Afni family and fuel your passion for work and life. We are a U.S.-based global contact center company with more than 85 years of experience. Our clients are among the world’s best companies a...y Now

• Blog - Introducing Rex Schaeffer, VP of Legal and Chief C

  Rex Schaeffer joins the Afni family as Vice President of Legal and Chief Compliance Officer.

• Blog - Afni promotes Kathy Poley to COO

  We’re delighted to announce the promotion of Kathy Poley to the position of Chief Operations Officer (COO). From her start on a call center floor to roles in client services and strategic planning, she’s proven to be a high performing leader who delivers results and build strong relationships.