Contact Center Insights and More with Seth Anglin

Posted December 20, 2019

Our goal with Afnicast is to share some of the insights and experiences we’ve garnered through the years as a successful BPO. If you sit with Seth Anglin, you will hear those and so we did. He’s Afni’s Senior Director of Business Intelligence and Reporting Analytics and has more than 20 years of call center experience. Not long ago he presented as a guest in the Insurance Collections Executives (ICE) event in Denver. We talk about that and more – click below to listen.

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