An integrated offshore collections model
In this episode of Afnicast, join Sarah Powell (Vice President of Sales) and Jeff Hobbs (Executive Director of Receivables Management) as they discuss how Afni has integrated an offshore model into our collection solutions. By leveraging offshore operations experience from other parts of our company, Afni developed a model that helps us expand our capabilities, focuses our best agents on the customers, and generates industry-leading results. Sarah and Jeff will even talk about our flexible approach and how it helps us control costs without sacrificing performance or the superior customer experience that Afni promises.
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