Industry Expertise

Every business is different, and each industry presents its own set of customer challenges. We embrace that, and build customized solutions designed to meet your customers where they are.

We dive in to our clients' industries, becoming actively involved in industry conversations and innovation, keeping us in front of the customer demands and preferences that are unique to your business.

Learn how Afni’s solutions can work for your industry.



Our focus on each customer experience translates to high net promoter scores and increased revenue per customer.

Afni solutionsfor the communications industry. →


Our connections with policyholders – at each stage of the customer lifecycle – make a positive and lasting impact on lifetime loyalty.

Afni solutions for the insurance industry. →


We help manage patient relationships from start to finish, with a focus on cost containment and brand loyalty. 

Afni solutions for the healthcare industry. →

Connect With Us

Getting started with an Afni solution is easy. Get in touch and let's talk. 

Customer Contact Channels

Our contact channels allow you to be where your customers are.

  • Inbound & Outbound Phone
  • Web Chat
  • Email
  • Self-service
  • Direct Mail