About Afni

Afni partners with insurance carriers to assist with subrogation - the process of recovering claim payments when another party may be responsible for a loss.

If you’ve received a notice from us, the insurance company has asked Afni to help review and resolve a claim related to an accident or loss. Our role is to communicate with you, gather information if needed, and work toward a fair resolution.

If you have questions about your notice, we’re here to help. You can find answers to frequently asked questions, email us at SubroCustService@afni.com, or call us toll-free at 866-993-9511 with any questions you have.

Learn More about Your Account

You can manage your account online by signing in with your Afni account number and the first five digits of your zip code. When you're signed in, you can:

• See your balance
• Make a payment
• Set up a payment plan
• Report a problem
• Print and download receipts and account details