About Afni

Afni helps companies develop meaningful and profitable relationships with customers.

We're a contact center company made of innovative and customer-focused teams. We embrace a total-service culture that is efficient, productive, and even a little fun. After all, we know the right culture will help us create smart solutions that deliver results beyond expectations.

We have an important role to play in protecting your brand equity. We get it. Our clients trust us with their customer relationships, and we earn that trust, day-in and day-out.

In short, we make it happen, one contact at a time. 

Your challenges are our opportunities.

Our innovative spirit and passion to turn challenges into opportunities keep us focused on transforming our clients into partners, and our partners into advocates. After more than 78 years, we remain a down-to-earth company that refuses to stand still.

When you need a partner to manage the customer lifecycle to your competitive advantage, we are here.

AfniCARES

Being a good community partner is more than just setting up shop and creating jobs. We take our responsibility seriously, and listen to the challenges our neighbors face. Then, we take action. 

Learn about AfniCARES →

Service Philosophy

Our service culture is efficient, productive and fun, and our focus translates to exceptional customer experiences.

Read our service philosophy →

Connect With Us

Getting started with an Afni solution is easy. Get in touch and let's talk. 

Find us

Want to know where we're located? Get directions to our operations centers.

Afni at a Glance

  • Privately-owned company
  • 78+ years of business
  • Midwest U.S. headquarters
  • 4,000+ employees
  • Domestic and offshore locations
  • 24x7 operations
  • PCI-DSS certified
  • FDCPA compliant
  • SSAE16 compliant
  • HIPAA compliant