About Afni

This is Afni. We're a global team of professionals helping companies develop meaningful and profitable relationships with customers.

With headquarters in Bloomington, Illinois since 1936, we embrace Midwest values and global mindset. Today, our front line agents engage with our clients’ customers on the phone and the web. When you work with us, we take on the role of protecting your brand equity. It’s important. We get it. Our clients trust us with their customer relationships, and we earn that trust, day-in and day-out.

Bring Us Your Challenges

We love solving problems and helping our clients get the best performance possible. In fact, we outperform our competitors all the time. When you need a partner to manage the customer lifecycle to your competitive advantage, we are here.


Being a good community partner is more than just setting up shop and creating jobs. We take our responsibility seriously, and listen to the challenges our neighbors face. Then, we take action. 

Learn about AfniCARES →

Connect With Us

Getting started with an Afni solution is easy. Get in touch and let's talk. 

Find us

Want to know where we're located? Get directions to our operations centers.

Afni at a Glance

  • Privately-owned company
  • 78+ years of business
  • Midwest U.S. headquarters
  • 5,000+ employees
  • Domestic and offshore locations
  • 24x7 operations
  • PCI-DSS certified
  • FDCPA compliant
  • SSAE16 compliant
  • HIPAA compliant