Solutions

Industry Expertise

Every industry is different. We embrace that, and have tailored our solutions for you. Learn how we work for your industry.

Communications
Insurance
Communications
Insurance
  • Choose your industry …
  • Get more from customer relationships


    An Afni solution is right if you need to:
    • Improve net promoter scores cost effectively.
    • Are seeking a flexible and nimble partner that will perform time-and-time again.
    • Increase market share and outsmart the competition.
  • Create exceptional policyholder experiences - one contact at a time.


    An Afni solution is right for you if you need to:
    • Improve net recovery of subrogation and premium receivables operations.
    • Create exceptional policyholder experiences at a fair price.
    • Increase market share and outsmart the competition.

Improve Business Processes

Best practices and consulting solutions to power your operations.

Customer Contact Channels

Our contact channels allow you to be where your customers are.

  • Inbound & Outbound Phone
  • Web Chat
  • Email
  • Self-service
  • Direct Mail