Solutions

Industry Expertise

Every industry is different. We embrace that, and have tailored our solutions for you. Learn how we work for your industry.

Communications
Insurance
Healthcare
Communications
Insurance
Healthcare
  • Choose your industry …
  • Get more from customer relationships


    An Afni solution is right if you need to:
    • Improve net promoter scores cost effectively.
    • Are seeking a flexible and nimble partner that will perform time-and-time again.
    • Increase market share and outsmart the competition.
  • Create exceptional policyholder experiences - one contact at a time.


    An Afni solution is right for you if you need to:
    • Improve net recovery of subrogation and premium receivables operations.
    • Create exceptional policyholder experiences at a fair price.
    • Increase market share and outsmart the competition.
  • Manage patient relationships from start to finish, with a focus on cost containment and brand loyalty.


    An Afni solution is right for you if you need to:
    • Protect your brand equity and get meaningful results.
    • Find more resources and expertise to manage ICD-9 and ICD-10 processing.
    • More cost effectively manage billing and medical code processing.

Customer Contact Channels

Our contact channels allow you to be where your customers are.

  • Inbound & Outbound Phone
  • Web Chat
  • Email
  • Self-service
  • Direct Mail